On this page you will find information on topics that start with S in the Study Guide.
Read about Service Desk, Smoking, Student Democracy, the Study Administration e.g..
S
Content
Schedule | Scholarship search | SDBF | Security services | Service Desk | Service Portal | Shop | Sick | Signs | Smoking | SPS (special educational support) | Startup Hub | Student bar | Student counselling service (SRG) | Student democracy | Student identity card | Student job | Student life | Student satisfaction survey | Study abroad | Study administration | Study assignments (former) | Study Certificate | Study counselling | Study Environment | Study Environment Representative (SER) | Study Skills | Study technique | Study tools | SU | SurveyXact | Syllabus
Schedule
See more under KEA Plan
Scholarship search
At KEA Library you can take a course in scholarship search. You can also make searches in the scholarship directory on the library’s computers.
SDBF
SDBF is a form system. As a student, you need to use the SDBF if you need to:
- Apply for leave
- Notify KEA about illness
- Apply for Credit transfer
- Apply for exemption, eg to get extra time for the exam
- Borrow rooms for parties / Friday bars
- Register a student-driven association
- mm.
We recommend using either Google Chrome, Firefox or Edge when going to sdbf.dk
Security services
KEA Facility & IT is responsible for on-site security at KEA’s addresses, which is handled by G4S. The security company attends to any activated alarms. Remember to close all windows and any doors when you leave a room after having finished studying/working.
Please contact the security company on tel. no. +45 70 33 44 55 in case of emergency breakdowns, unacceptable behavior or unauthorized persons present at KEA's addresses outside opening hours.
Keep an eye on changes to the opening hours on ww.MyKEA.dk.
If you need special access to KEA’s buildings outside normal opening hours, please contact the relevant Head of Programme at least two days beforehand. You can find your Head of Programme at your programme page.
Security services in connection with special events will be invoiced separately to the person ordering security.
Service Desk
If you come across toilets that are malfunctioning, cracked light bulbs or other building-related defects, please contact KEA Service Desk.
If you are having difficulties logging in, problems with WiFi, printers or other IT or A/V related issues, you can also contact KEA Service Desk.
KEA Service Desk can be contacted in one of the following ways:
- Personal attendance: Frontdesk is where you can meet KEA Service Desk for individual enquiries. Frontdesk is open from 8AM til 3PM and you find them by the receptions at Guldbergsgade and Lygten 16.
- Email: Ask for help via This email address is being protected from spambots. You need JavaScript enabled to view it.
- Web: Ask for help via the Service Portal
- Phone: Call KEA Service Desk (+45) 46 46 00 46
Service Portal
The Service Portal is the entrance to Service Desk and several other services at KEA. You must log in with your KEA login.
On the Service Portal you can:
- Find knowledge about IT related topics
- Create cases for Service Desk
- See the status of your existing cases at Service Desk
- Reserve equipment in various labs
- And much more…
Sick
Read more under Illness
Smoking
There is no smoking allowed inside in any of KEA’s locations. This also applies to e-cigarettes.
Smoking is allowed outside only in the designated areas. Please show consideration and please use the ashtrays put up and the smoking shelters.
SPS (special educational support)
SPS is an aid scheme aimed to ensure that students with mental or physical disabilities are able to complete an educational programme on equal terms with other students.
The particular offers of aid depend on the disability the student is suffering from, e.g. dyslexics, hearing impairment, visual impairment, physical handicap, or psychological disorder.
You can also apply for:
- A specialist support teacher to help you in developing strategies that will encourage your learning and retainment of academic knowledge.
- A support person to help you with practical matters and planning during your education.
Read more about SPS at spsu.dk
Apply for aid
The first time the student applies for aid, a longer case handling time must be expected as multiple authorities are involved. In general, case handling time is expected to be between 2 weeks and 2 months.
For further information, please contact SPS Counsellor Bettina Hoppe on This email address is being protected from spambots. You need JavaScript enabled to view it. or go to the homepage of the Quality and Supervisory Board of the Ministry of Education (in Danish) SPSU.DK
Get the WRITTEN AUTHORITY FORMS (in Danish).
Send the application, written authority, and doctor’s note or other medical papers documenting your need of support to This email address is being protected from spambots. You need JavaScript enabled to view it.
Contact SPS-counsellor
Bettina Hoppe
SPS-counsellor
T: +45 24 24 18 21
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
Startup hub
KEA Startup Hub is a community for students who work with entrepreneurship and who have already established or are on their way to establishing a startup company.In KEA Startup Hub, students at KEA can access office facilities, workshops, talks and startup coaches etc.
As a student in the hub you have the opportunity to:
- receive mentoring on a one- to-one basis
- strengthen your idea and your startup
- get feedback and inspiration from other startups
- become part of a startup community
- access a larger network
- get help to make your startup grow
- get PR through our SoMe channels
- get access to an office space
- receive coaching from our advisory board
- get training in presenting (pitching) your idea/startup
Student bar
Read more under bars
Student Counselling Service (SRG) at KEA
It is important that you feel good and thrive as a student. However, it is quite normal to sometimes find student life difficult. You may feel sad or lonely or find it hard to concentrate. You may also worry a lot, experience exam anxiety or other forms of anxiety or perhaps symptoms of stress.
By booking a private session with a psychologist from the Student Counselling Service, you get the chance to talk about exactly what challenges your student life and your well-being.The sessions are confidential and free.
The Student Counselling Service is an offer for everyone in higher education in Denmark. The Student Counselling Service can help you deal with the personal problems you may encounter as a student at KEA – typically of a psychological nature, e.g., stress, exam anxiety or difficulties in socialising with other people.
While KEA Study and Career Guidance focuses on helping you through challenges in your studies and considerations in connection with study and career choices, the Student Counselling Service is the place to go if you experience personal problems that do not necessarily relate to the specific programme you are attending.
The Student Counselling Service offers private psychology sessions once a week at KEA.
How an individual session takes place
The session takes place at Prinsesse Charlottes Gade 38.
Book an appointment:
Write to This email address is being protected from spambots. You need JavaScript enabled to view it. or call the Student Counselling Service’s main number 70 26 75 00 (telephone hours Monday to Friday 9am-12pm).
Depending on your needs, one or more sessions are possible. Students in contact with the Student Counselling Service receive an average of three sessions.
Prior to the session, please refer to the Student Counselling Service's personal data policy, which you will find on www.srg.dk.
You also have the opportunity to have a private session with one of the Student Counselling Service's other advisors. These sessions take place either online or physically at Emil Holms Kanal 14, 5th floor, 2300 Copenhagen. Call the Student Counselling Service’s main number 70 26 75 00 (telephone hours Monday to Friday 9am-12pm).
On the Student Counselling Service's website www.srg.dk you will find information about the Student Counselling Service's other free offers, including workshops and group offers, various online offers, etc.
Student democracy
Read more under DSR
Student job
Read more under KEA Jobportal
Student Life (KEA Studieliv)
Student life is something we create together. At KEA Studieliv (student life) we work for a good student life and environment at KEA. We hold social as well as study-related events and intro parties, plus we engage students in KEA’s volunteer organisations.
If you have good ideas or any other input regarding events, clubs, parties, etc., do write to Kasper, Søren, Maria and Kathrine from KEA Studieliv, or come by in their consultation hours.
CONTACT
M: This email address is being protected from spambots. You need JavaScript enabled to view it.
T: 20 12 46 46
Consultation hours
KEA Library & Student Life office, KEA Library, Campus Guldbergsgade 29, 2200 KBH
Student Satisfaction Survey
Every second year, all students - both full-time and part-time students - participate in a survey that runs across the Danish Business Academies. The study focuses on both the academic and the social environment of the education, as well as your general experience of how the education works.
The survey will be sent to your KEA mail. Based on the results of the study, action plans are drawn up, which must address the focus areas that are being worked on in the various programs.
Study abroad
As a student at KEA you have the possibility to go abroad to take either a semester of study or your internship.
A stay abroad gives you a broader view – both as an individual and a professional. Living in another country sharpens your intercultural competences and will provide you with an international network. In other words: Your international experience will give your CV more colour and make you more attractive on today's labour market.
KEA has partnership agreements with educational institutions around the world, and KEA Global can help arrange:
- Exchange
- Study abroad
- Internship abroad
It depends on the programme how to apply for a stay abroad. So, if you’re interested in going abroad, contact your international coordinator.
Find your international coordinator at global.kea.dk
Study Administration
The Study Administration can help you with different practical aspects regarding your studies.
- Study start
- Electives
- Attendance
- Leave
- Withdraval
- Student cards
- Confirmation of active enrolment
- General inquiries
- SU
- Practical information about exams
On your programme page you can find contact information for The Study Administration
Study assignments (former)
Do you need inspiration for your assignment, or would you be interested in seeing what former KEA students have written about, have a look at OPGAVER.KEA.DK. Here you’ll find examples of study assignments in both Danish and English from all of KEA’s programme areas.
All these assignments were graded either 10 or 12.
Study Certificate
If you need a confirmation that you are a student at KEA, you can get a study certificate / study confirmation from the Study Administration.
You can find contact information to the Study Administration on your programme page.
Study counselling
Read more about Study Counselling at KEA on the Study and Career Guidance page
Study Environment Representative (SER)
Study Environment Rep (SMR) help to ensure that student democracy reaches the individual student at KEA, and ensures well-being and a good study environment.
Would you be the Study Environment Rep?
Are you passionate about a great social environment and will you help ensure that the atmosphere in your class is top-notch? Then you may want to become a Study Environment Representative (SMR).
SMR – what’s that?
As a Study Environment Rep (SMR), your main task is to ensure the well-being of your fellow students. You are the link between your fellow students and KEA Student Life, and are at the forefront of creating an inclusive social environment where everyone is heard.
What tasks have a SMR?
- You gather the class and take the initiative for joint activities
- You are creating dialogue and putting important issues on the agenda
- You have your finger on the pulse in relation to the well-being of the class
- You share your insights with your Local Council
What’s in it for you?
- You’ll have a direct impact on the social environment at KEA
- You’ll strengthen your network across KEA
- You’ll develop your cooperation and communication skills
Close cooperation with KEA Studieliv
As an SMR you’ll be working closely together with KEA Studieliv. Here you’ll be the spokesperson of your class and you’ll convey the challenges and questions you encounter in your class community. This is also where you and your fellow SMRs can develop new exciting ideas for initiatives at KEA.
If you can see yourself as a Study Environment Rep, and if you have further questions, please write to: This email address is being protected from spambots. You need JavaScript enabled to view it. or you can sign up directly on this page.
We look forward to hearing from you!
Become Study Environment Rep
Study skills
Enjoy a good course of study with KEA Library’s new platform: Study Skills. At Study Skills you’ll find valuable advice and useful tools to boost your study competences!
Get a good grip of techniques and methods within:
- Note-taking techniques
- Reading strategies
- Time managing
- Presentation techniques
- Written communication
- Group work
- Research
- Handling of references
- Source criticism
This will make you well prepared.
Read more on Study SkillsStudy technique
Read more under Study skills
SU
As a full-time student at KEA you can get SU. You must apply for SU yourself, and you must keep an eye on it throughout your study.
If you have just started at KEA/enrolled in one of our programmes, you can read more about SU on KEA.DK/NEWSTUDENT.
Contact
If you have questions about SU (that you cannot find answers to in our SU FAQ), please contact The Study Administration at This email address is being protected from spambots. You need JavaScript enabled to view it..
On your programme page you can find information on when you can meet a SU guide in the Guidance Center at your programme.
General information
-
What happens if my situation changes?
You can read here about the effect of living, work or family related changes on SU.
If you lose your job or you don't work enough hours, you have to contact SU immediately. Otherwise you risk having you pay the SU back.
-
What kinds of jobs are accepted?
It must be normal, paid jobs. The SU office does not accept volunteering jobs or unpaid internships.
-
How far in the process is my SU application?
Keep track of your application on MinSU or on your e-boks. Please do that before contacting your SU-counselor.
-
Is there a place where I can get answers to my questions without asking my SU-counselor?
On www.su.dk there is a link called “Hjælp til selvhjælp”. On this link you can learn all about conditions for SU and NemID.
-
Why do I have to pay so much in tax?
The SU-board automatically extracts information from SKAT (tax), so you need to contact SKAT, if you think that you are charged too much in tax.
-
What do I do if the SU-board needs additional information regarding my application?
Through www.borger.dk, you can send the information the SU board needs yourself. It is important that you do as follows:
www.borger.dk -> login with your NemID -> choose “Digital post” -> choose “Write new post” -> choose “Styrelsen for Institutioner og Uddannelsesstøtte” -> choose “SU (Statens Uddannelsesstøtte)”.
Then you have 4 options. Choose the one related to your situation and send the information to the SU-board.
-
What do I do if I received too much SU or SU-loan and need to pay it back?
If you need to pay back some of the money you received from SU, contact Udbetaling Danmark on tel.no: 7012 3312.
-
Do you have questions that you cannot find in the FAQ or on www.su.dk, please do as follows:
If you have been admitted to:
- BA in Architectural Technology and Construction Management – write to This email address is being protected from spambots. You need JavaScript enabled to view it.
- BA in Jewellery, Technology and Business; BA in Design & Business; AP in Design, Technology & Business – write to This email address is being protected from spambots. You need JavaScript enabled to view it.
- BA in Business Economics and IT; BA in Web Development; BA in Software Development; AP in Computer Science or AP in Multimedia Design – write to This email address is being protected from spambots. You need JavaScript enabled to view it.
- BA in Product Development and Integrative Technology; AP in IT-Technology or AP in Production Technology – write to This email address is being protected from spambots. You need JavaScript enabled to view it.
Before study start
-
You must apply for SU yourself
-
Can I get SU while I am studying at KEA?
Yes, you can apply for SU one month before starting at KEA, at the earliest.
It is important that you follow the instructions you receive by e-mail when accepted to KEA. If you cannot find your NEW education on the SU website, please contact your SU counselor.
-
How do I apply?
When you apply for SU you must:
- Apply for SU in minSU (application for SU) www.su.dk with your nemID and
- Complete the application for equal status for foreign citizens applying for equal status with Danish citizens. You get access to the application for equal status in minSU, under Søg SU > Application for equal status (foreign citizens) as you apply.
Remember to attach the necessary documentation (the documentation you must attach is specified in the application) – if you do not have the documentation at hand, you must upload it no later than 3 weeks after applying, otherwise the date of delivery counts as the date of application.
-
Can I receive SU if I am a student from the EU?
Yes, if you have a job of minimum 11 hours a week, with a minimum of 43 hours a month. Read more here.
There is no maximum on how many hours you can work, but there is a limit to how much you can earn besides your SU. You can see here how much you can earn.
The SU-office will make random checks to establish that you work enough hours and it is your responsibility to inform them if you lose your job or do not work the required hours. Failing to do so, will result in a demand to return the SU payments you received.
The SU-office may refuse to grant you SU if your hourly wage is too low, i.e. below the normal minimum wages in Denmark.
-
How much SU can I get?
Check the current rates on http://www.su.dk/satser/
-
Can I get SU loan?
Yes, you can get a SU loan while receiving SU. You can apply for the loan on minSU.
Remember to approve your plan for the loan in minSU. You will NOT receive your loan before you have approved your plan.
Be aware that you must pay back the loan. Read more here (in Danish).
-
How long from applying until receiving money from SU?
When we have received your papers, the SU office will take approx. 3-4 weeks to handle your application. SU is paid out at the beginning of the month, on the last working day of the month before.Your first SU payment is paid out as soon as your application is handled.
-
Nem-ID
Nem-ID gives you online access to your bank and to various public authorities, like www.borger.dk, www.skat.dk, www.e-boks.dk etc.
You can apply for Nem-ID here: https://www.nemid.nu/dk-en/
-
E-boks
All information from SU goes to your e-boks. Please keep an eye on your e-boks for any information or documentation from SU. You may receive a text or an e-mail telling you to go to e-boks.
Keep in mind you need a nemID to access your e-boks.
-
Tax card
You can get a tax card either on www.skat.dk, by contacting SKAT (phone no. 7222 1818) or maybe at your local Borgerservice (the municipality).
-
Can I receive disability allowance?
You can apply on minSU and read about disability allowances here (in Danish).
-
Are there any deadlines regarding SU that I need to be aware of?
Yes. Please read here.
Regarding SU loans and deadlines you need to read this information.
-
Can I get a discount on transportation to school?
Yes, you can save money if you get a youth card, “Ungdomskort”. You can read more and apply for Ungdomskort on http://ungdomskort.dk/. Wait 2 days from applying for SU until applying for Ungdomskort.
-
What happens if I applied for SU for the wrong educational programme/school?
Your application will be turned down, and you will be notified via e-boks. If you notice the mistake yourself, please contact Student Affairs at the school you applied to; this will speed up the process.
During my studies
-
Can I call the SU-board myself?
Yes, you can - on 7231 7900 - but they will most likely ask you to contact the Student Affairs at your school.
-
How much can I earn AND receive SU?
You can see how much you can earn while receiving SU here.
Through the link, you can go to a calculator to find your tax-free amount. It is your own responsibility to calculate your tax-free amount correctly. Always remember to include your holiday allowance in your total income for the year when you received the holiday allowance.
-
Can I receive SU during my internship?
When you are doing your internship you cannot get SU unless you keep your part-time job besides the full-time internship.
To receive SU during your internship, you must still have a job of minimum 11 hours a week, 43 hours a month and earn a minimum of DKK 100.00 an hour.
If you do not meet these requirements, you cannot receive SU while on internship.
-
Am I allowed to accept an amount from the place of my internship?
Yes, according to the new legislation per 1 July 2017, the company or internship place may, after the end of the internship period, grant the student the equivalent of a maximum of DKK 3,000 per month of internship.
-
Can I get more in SU and SU-loan, if I become a parent during my education?
Yes, you apply on MinSU. Read more about becoming a parent during your education and the possibilities of receiving more SU here.
-
Can I get more in SU and SU-loan if I am already a parent when I start my new education?
Yes, you apply on MinSU. Read more here.
-
Can I receive SU if I am on a leave from my education?
No. If you are on a leave, you're considered as an inactive student.
-
Can I get “slutlån”?
Yes, if you do not have any more SU clips left on your current education, you have the option to apply for a final loan, “slutlån”. Read more about the “slutlån” here.
-
Can I receive SU if I have not completed my education in the time set?
Yes, if you still have months with SU left for the education. You can apply on MinSU through the link “Ret din SU” (Correct my SU) –> ”Forlæng uddannelsen” (Extend my education).
It is very important that you do not make a new application – as this would prolong the process.
Illness and SU
-
Can I receive SU if I am absent because of illness?
Yes, if you have an employment contract entitling you to payment during illness. Also, you must make sure to hand in a copy of a statement from your doctor regarding your illness, with the exact dates of the start and supposed end of you illness.
-
Can I still get a discount on transportation while I am absent from my study, due to illness?
Yes, you can.
During Summer holiday
-
Will I receive SU for my current education during the summer holidays?
Yes, unless you have chosen not to receive SU during the holidays.
You have the right to 6 weeks of holidays a year with a maximum of 4 coherent weeks. The SU office can request a confirmation letter from your employer stating your holiday period.
Keep an eye on your e-boks in case the SU office contacts you.
-
Can I receive SU in July and August, if I have been accepted on a Top-Up education?
Yes, if you just graduated an AP degree. To do so you must apply for SU within the month of July when you are notified about admission.
It is important that you follow the guide in the acceptance letter from the Admission office. You will receive SU at the earliest from the month in which you apply. It is important that you do not choose the link “Forlæng uddannelsen” (Extend the education).
You must apply for SU for your new Top Up education. Again, please read the information you receive in your acceptance letter carefully. If you cannot find your new education in the application, please contact your SU-counselor at the Study Administration.
New Year
-
When is the deadline for applying for SU and SU-loan?
The deadline for applying for SU and SU-loan for a given year is 5 December. If you apply for SU after 5 December, the earliest you can receive SU will be January the following year.
Read more about the New Year deadline here.
-
When is the deadline for changes or corrections in my SU-loan plan?
The deadline for making changes to your SU-loan is 15 December.
-
SU loan for the next year
At the end of November, the SU-board will send out a loan plan covering the next year. It is important that you remember to approve this plan so that your SU can continue without problems.
SurveyXact
The only tool you need for your online questionnaires. SurveyXact allows you to complete and analyse answers in online questionnaires collected through websites or e-mails, etc.
Syllabus
At KEA Library you can always find a copy of the readings from your syllabus. You cannot borrow the books from the syllabus with you home, but you can read them in the library or scan the chapters you need on our book scanner. This way, you are always guaranteed access to the literature on your syllabus.
We often buy extra copies of the books on the syllabus for our regular collection, and you can of course borrow them to take home with you – under normal terms and according to the principle of first come, first served.