A student wrote to the Service Desk with an interesting observation: He believed KEA could save on heating costs.
Feedback on Buildings is Important to Us
He had noticed that the toilet cistern was warm. By avoiding the use of hot water in the toilet, we could potentially reduce our consumption significantly.
It turned out he was right! An investigation revealed that during a replacement in August, contractors had accidentally swapped the hot and cold water connections.
We greatly appreciate your feedback to the Service Desk. Don’t hesitate to write to us at